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Hive Active Heating & Hot Water Smart Thermostat

ID HAHKHHW1
Qty:
£205.55 inc VAT £171.29 ex VAT
Next day delivery available
On orders placed before 1pm
Collect in store next day from 12pm
On orders placed before 7pm

The Hive Active Heating & Hot Water Smart Thermostat (Self Installation) enables you to effortlessly take control of your heating and hot water anytime, anywhere. This next generation Smart Heating Control comes in a beautiful design, it has intuitive control and easy to use features which work with your existing heating system. 

Hive’s Active Heating System can control your heating and hot water (if you have a hot water tank) from your mobile, tablet or computer. Using the simple Hive app on your Android or iOS Smartphone enables you to access all the key features associated with your heating.
 
Simple and easy to set up, the Hive Active Heating System Wireless Thermostat lets you control your heating and hot water when you’re at home. The Hub plugs into your broadband router to enable your thermostat to be controlled remotely. And the Receiver lets your thermostat and boiler talk to each other when they are fitted close to your boiler.
 
Requirements
  • A working central heating system, Hive can be installed on gas or LPG systems (and certain Electric Boilers)
  • An existing broadband connection with a spare Ethernet port connection
  • An extra power socket close to your broadband router
  • An Android or iOS smartphone if you want to use your mobile to control your heating and hot water via the Hive app
  • An up-to-date web browser to use the online dashboard (IE10+, Chrome, Safari or Firefox)

The below boilers are incompatible with Hive Active Heating - 

  • Worcester Bosch ICC2 - ZWBR 11-37A
  • Worcester Bosch *C*RD 537i
  • Worcester Bosch *C*RD 542i
  • Worcester Bosch Greenstar HE Plus - ZWBR 7-28A
  • Worcester Bosch Greenstar HE Plus - ZWBR 11-35A
  • Worcester Bosch *C* Greenstar 30 HE Plus Combi
  • Worcester Bosch *C* Greenstar 35 HE Plus L Combi
  • Worcester Bosch *C* Greenstar R 30HE Plus
  • Worcester Bosch *C* Greenstar R 35HE Plus
  • Worcester Bosch *C* Greenstar R 40HE Plus

In the box - 

  • Wireless Smart Thermostat
  • Receiver
  • Hub
  • Ethernet Cable
  • Plug
  • 4 x batteries

 

Features And Benefits
  • Heating and Hot water schedules – set up to 6 daily time slots
  • Heating and Hot water Boost – for up to six hours
  • Geolocation – heating alerts when you leave or return home
  • Automatic Frost Protection – helps prevent frozen pipes
  • Child lock – set a pin lock on your app or thermostat.
  • Holiday Mode – tell Hive your holiday dates and come back to a warm welcome
  • Text control – send your command to Hive by text
  • Temperature graphs – keep track of how you are using your heating
Product Name Hive Active Heating & Hot Water Smart Thermostat
Brand Hive
Range Smart Heating
Product Weight 0.62 kg
Product Type Thermostats
Manufacturer Part Number V2HAHKITHEAT&HW-01
Warranty Period 12 Months
EAN 5054347000365
Standard delivery exclusions
Any products over 50kg are excluded from Standard Next Day Delivery. For bulk deliveries we offer palletised deliveries at special rates – please call 0800 197 7170 for bulk pricing.
Non-Standard Delivery Areas
Customers wishing to have items delivered to outside of the UK mainland, remote areas or the Scottish Highlands may incur a higher delivery cost. Delivery time may also be longer than stated for some areas.
The following postcodes do not qualify for free delivery, but we will endeavor to get the cheapest possible delivery charge for you if you live in any of these areas:
GY, JE, IM, AB31-38, AB41-45, AB51-56, BT, IV30-32, PA22-27, PA30-35, PH1, PH10, FK19-21, HS, IV*, KA27-28, KW, PA20-21, PA28-29, PA36-38, PA41-49, PA60-78, PH, ZE
Customer Service Availability
Our customer service team are available
Mon-Fri: 8am - 6pm
Saturday: 9am - 12pm
Sunday and Bank Holidays: Closed
Can I still order if my item is not in stock?
If there are any issues with the goods you order, for example: If you have ordered more of a product than we have in stock, we will contact you within one working day to discuss the options. We may deliver the order in two parts as appropriate to your requirements.
When does my order get processed?
A working day is defined as Monday-Friday. Please note that weekends, bank and public holidays are excluded.
Orders placed after 1pm are likely to be processed the next working day; delivery will therefore be two working days after the order is placed in this instance. For example, an order placed after 1pm on a Friday will be available on the following Tuesday.
Can my order be sent to a different address?
If you would rather your order be delivered to an address which is different from your billing address, please indicate this during checkout.
What happens if my address is incorrect?
If the address is incorrect, the package will be returned to the delivery depot. Please check your delivery address carefully when placing an order. If you suspect this has happened, please call our team on 0800 197 7170 and we will resolve the problem for you.
We are unable to deliver to Post Office Boxes as we require signatures upon delivery of the goods.
What if I’m not in for delivery?
If delivery is unsuccessful due to you being unavailable, we will leave a card and contact number for you to re-arrange delivery.
Can I cancel my order?
You can cancel your order before dispatch by contacting our customer service team on 0800 197 7170. If your order has already been dispatched a refund cannot be issued until the goods are returned to us. Items should be unused, in a saleable condition, with their original packaging and with all component parts and any promotional items enclosed.
Damaged products during transit
We aim to fulfil all orders without any product damage. However, if superficial damage is sustained during transit, we are unable to refund or exchange on certain products. This includes goods such as paint which is tinned to protect the product in transit. Any dents, scratches or scuff marks where the seal remains closed with no leakage will mean that the product inside is intact, in good order and therefore, delivered as such.
Statutory rights
Your statutory rights are not affected by this guidance.