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Netatmo Presence

£239.99 inc VAT £199.99 ex VAT
Next day delivery available
On orders placed before 1pm
Collect in store next day from 12pm
On orders placed before 7pm

The Netatmo Presence is able to distinguish people, cars and animals, telling you exactly what it sees around your home through notifications to your smartphone.

Presence knows each home is unique, that’s why it allows you to choose specific areas for alerts, so you will receive customized notifications that match your needs.

To help prevent break-ins, you can use live stream to view your property no matter where you are. Additionally, the integrated smart floodlight can be easily switched on manually in the app or set to switch on when needed to help you find your way safely home and stop unwanted visitors.

Quick and easy to install, presence simply replaces any existing outdoor light fixture so in just a few minutes, you can have a sophisticated security system you can rely on.

Features And Benefits
  • Ultra-precise alerts let you know instantly about what happens outside your home
  • Use livestream to view your property in real time
  • At night, either watch discreetly with Presence's infrared night vision or switch the camera's floodlight on
  • Presence simply replaces any existing outdoor light fixture
  • With Presence you receive customised notifications that match your needs
  • The Alert-Zones feature allows you to select specific areas for alerts
  • In any case video storage is entirely free. No subscription, no fees, no contract
Product Name Netatmo Presence
Brand Netatmo
Range Smart Monitoring
Colour Black
Product Weight 1.1 kg
Product Height 200.0 mm
Product Width 50.0 mm
Product Depth 110.0 mm
Product Type Outdoor Cameras
Manufacturer Part Number NOC01-UK
Warranty Period 2 Years
EAN 3700730501422
Standard delivery exclusions
Any products over 50kg are excluded from Standard Next Day Delivery. For bulk deliveries we offer palletised deliveries at special rates – please call 0800 197 7170 for bulk pricing.
Non-Standard Delivery Areas
Customers wishing to have items delivered to outside of the UK mainland, remote areas or the Scottish Highlands may incur a higher delivery cost. Delivery time may also be longer than stated for some areas.
The following postcodes do not qualify for free delivery, but we will endeavor to get the cheapest possible delivery charge for you if you live in any of these areas:
GY, JE, IM, AB31-38, AB41-45, AB51-56, BT, IV30-32, PA22-27, PA30-35, PH1, PH10, FK19-21, HS, IV*, KA27-28, KW, PA20-21, PA28-29, PA36-38, PA41-49, PA60-78, PH, ZE
Customer Service Availability
Our customer service team are available
Mon-Fri: 8am - 6pm
Saturday: 9am - 12pm
Sunday and Bank Holidays: Closed
Can I still order if my item is not in stock?
If there are any issues with the goods you order, for example: If you have ordered more of a product than we have in stock, we will contact you within one working day to discuss the options. We may deliver the order in two parts as appropriate to your requirements.
When does my order get processed?
A working day is defined as Monday-Friday. Please note that weekends, bank and public holidays are excluded.
Orders placed after 1pm are likely to be processed the next working day; delivery will therefore be two working days after the order is placed in this instance. For example, an order placed after 1pm on a Friday will be available on the following Tuesday.
Can my order be sent to a different address?
If you would rather your order be delivered to an address which is different from your billing address, please indicate this during checkout.
What happens if my address is incorrect?
If the address is incorrect, the package will be returned to the delivery depot. Please check your delivery address carefully when placing an order. If you suspect this has happened, please call our team on 0800 197 7170 and we will resolve the problem for you.
We are unable to deliver to Post Office Boxes as we require signatures upon delivery of the goods.
What if I’m not in for delivery?
If delivery is unsuccessful due to you being unavailable, we will leave a card and contact number for you to re-arrange delivery.
Can I cancel my order?
You can cancel your order before dispatch by contacting our customer service team on 0800 197 7170. If your order has already been dispatched a refund cannot be issued until the goods are returned to us. Items should be unused, in a saleable condition, with their original packaging and with all component parts and any promotional items enclosed.
Damaged products during transit
We aim to fulfil all orders without any product damage. However, if superficial damage is sustained during transit, we are unable to refund or exchange on certain products. This includes goods such as paint which is tinned to protect the product in transit. Any dents, scratches or scuff marks where the seal remains closed with no leakage will mean that the product inside is intact, in good order and therefore, delivered as such.
Statutory rights
Your statutory rights are not affected by this guidance.